Customer-centric
Start with the customer and partner outcome, then make ownership and expectations visible.
About CallCorp
CallCorp was founded by members of the team behind inContact, which was later acquired by NICE. Today, that experience supports a partner-first platform and two clear ways to bring contact center capability to market.
Built for a partner-led customer relationship
CallCorp brings together Drew Judkins, David Peterson, Shane Kelly, Kevin Childs, and a broader team with deep experience in contact center architecture, engineering, operations, and partner delivery.
The company exists to give partners a practical way to add contact center to their business without forcing every partner into the same commercial or operating role. Refer CCPro keeps the role light. Qualified white-label gives prepared partners deeper ownership of the brand, customer relationship, deployment, support, and economics.
Mission and values
Our values guide how we build, support partners, and make decisions.
Start with the customer and partner outcome, then make ownership and expectations visible.
Keep creating, testing, and improving the way contact center technology reaches the market.
Make the offer, product, support path, and next decision easier to understand.
Work across partner, customer, product, and operating teams toward a shared result.
Leadership
The leadership team combines company building, architecture, engineering, finance, and contact center operating experience.
Co-founder and CTO. Drew has built and launched customer and patient experience technology companies, including MyACD/UCN, which became part of NICE CXone.
Co-founder and CEO. Kevin's contact center experience spans ACD, IVR, workforce management, quality management, and cloud software companies.
Co-founder and Chief Architect. David's work covers systems architecture, telephony, Voice over IP, distributed systems, and high availability.
Shane leads engineering and infrastructure work and brings extensive contact center development and architecture experience.
Damian leads finance, accounting, and administrative work, with experience supporting growth-stage SaaS businesses and contact center operations.
Product, partner, support, operations, and engineering teams carry the company mission into every customer and partner relationship.
Building a serious contact center platform takes people who care about the product, the operating details, and the customers behind every interaction.
Browse open positions on Indeed or email careers@callcorp.com.
Compare the two partner models, then bring the open questions to CallCorp.