The callcorp.com professional services team built the added customization that we needed, allowing us to integrate their ACD with our key systems to create a seamless agent experience.

Testimonials

Casey Johnson, CTO TotalTriage.com

“My organization implemented callcorp.com across our at-home workforce of over 100 users that handle nearly ten-thousand calls per week. We have a complex agent configuration with 125 queues (and growing!), and we needed an ACD provider that could reliably handle all our users, our calls, and our complexity. The callcorp.com professional services team built the added customization that we needed, allowing us to integrate their ACD with our key systems to create a seamless agent experience. The agent applications were simple for our team to learn, and callcorp.com even created custom screens for us to further tailor our experience – something we didn’t find with any other provider. As we expand, adding new queues, phone numbers, and agents can be done within minutes. We can scale however we need with callcorp.com.”