Utilize the world’s easiest queue-based omnichannel routing engine to setup and deliver incoming interactions.
CallCorp expands the idea of Skills-Based agent profiles, to a broader focus on agent competencies.
Easy
One-click provisioning sets up a contact center in seconds
No-Risk
Try-before-you buy. Give customers a 60 day free trial
Flexible Packaging
Group features to build your own offerings and packages.
ACD— Efficient Agents
CallCorp’s Automatic Contact Distributor (ACD) is the world’s easiest queue-based omnichannel routing engine to setup and deliver incoming interactions. CallCorp expands the idea of Skills-Based agent profiles, to a broader focus on agent competencies. Agents who have demonstrated competency in a certain skill, is highlighted in the platform in a distinguished way. Interactions flow through all points of contact and are delivered to the optimal resource, whether it be a distinguished agent, or intelligent chatbot.
Even enable Agents to multi-task with the various media types they will find in queue.
